{"id":497,"date":"2024-09-17T07:10:26","date_gmt":"2024-09-17T07:10:26","guid":{"rendered":"https:\/\/appointusonline.com\/help\/?post_type=ht_kb&#038;p=497"},"modified":"2024-12-18T08:21:56","modified_gmt":"2024-12-18T08:21:56","slug":"template-communication","status":"publish","type":"ht_kb","link":"https:\/\/appointusonline.com\/help\/knowledge-base\/template-communication\/","title":{"rendered":"Template &#038; Communication"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">This setting simplifies communication with your clients during the appointment booking process. You can choose how to interact with them via email and SMS, and for what purposes, such as sending notifications about bookings, cancellations, reminders, or changes.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can select from pre-designed templates or customize them according to your needs. This ensures that your email and SMS messages are tailored to your specific requirements and enhance your client interactions.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-500 size-full\" src=\"https:\/\/appointusonline.com\/help\/wp-content\/uploads\/2024\/09\/22.jpg\" alt=\"Template &amp; Communication\" width=\"1393\" height=\"775\" srcset=\"https:\/\/appointusonline.com\/help\/wp-content\/uploads\/2024\/09\/22.jpg 1393w, https:\/\/appointusonline.com\/help\/wp-content\/uploads\/2024\/09\/22-300x167.jpg 300w, https:\/\/appointusonline.com\/help\/wp-content\/uploads\/2024\/09\/22-1024x570.jpg 1024w, https:\/\/appointusonline.com\/help\/wp-content\/uploads\/2024\/09\/22-768x427.jpg 768w, https:\/\/appointusonline.com\/help\/wp-content\/uploads\/2024\/09\/22-50x28.jpg 50w, https:\/\/appointusonline.com\/help\/wp-content\/uploads\/2024\/09\/22-920x512.jpg 920w, https:\/\/appointusonline.com\/help\/wp-content\/uploads\/2024\/09\/22-600x334.jpg 600w, https:\/\/appointusonline.com\/help\/wp-content\/uploads\/2024\/09\/22-320x178.jpg 320w\" sizes=\"auto, (max-width: 1393px) 100vw, 1393px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-508 size-full\" src=\"https:\/\/appointusonline.com\/help\/wp-content\/uploads\/2024\/09\/23.jpg\" alt=\"\" width=\"1393\" height=\"775\" srcset=\"https:\/\/appointusonline.com\/help\/wp-content\/uploads\/2024\/09\/23.jpg 1393w, https:\/\/appointusonline.com\/help\/wp-content\/uploads\/2024\/09\/23-300x167.jpg 300w, https:\/\/appointusonline.com\/help\/wp-content\/uploads\/2024\/09\/23-1024x570.jpg 1024w, https:\/\/appointusonline.com\/help\/wp-content\/uploads\/2024\/09\/23-768x427.jpg 768w, https:\/\/appointusonline.com\/help\/wp-content\/uploads\/2024\/09\/23-50x28.jpg 50w, https:\/\/appointusonline.com\/help\/wp-content\/uploads\/2024\/09\/23-920x512.jpg 920w, https:\/\/appointusonline.com\/help\/wp-content\/uploads\/2024\/09\/23-600x334.jpg 600w, https:\/\/appointusonline.com\/help\/wp-content\/uploads\/2024\/09\/23-320x178.jpg 320w\" sizes=\"auto, (max-width: 1393px) 100vw, 1393px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">In reference to the settings shown in the above images, these options are for managing email &amp; SMS templates and enabling or disabling notifications for specific purposes, such as sending sms \/ emails during bookings, cancellations, appointment changes, etc.<\/span><\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"ht_kb_category":[2],"ht_kb_tag":[115,116],"class_list":["post-497","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-sms","ht_kb_tag-email","ht_kb_tag-sms"],"_links":{"self":[{"href":"https:\/\/appointusonline.com\/help\/wp-json\/wp\/v2\/ht_kb\/497","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/appointusonline.com\/help\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/appointusonline.com\/help\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/appointusonline.com\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/appointusonline.com\/help\/wp-json\/wp\/v2\/comments?post=497"}],"version-history":[{"count":8,"href":"https:\/\/appointusonline.com\/help\/wp-json\/wp\/v2\/ht_kb\/497\/revisions"}],"predecessor-version":[{"id":510,"href":"https:\/\/appointusonline.com\/help\/wp-json\/wp\/v2\/ht_kb\/497\/revisions\/510"}],"wp:attachment":[{"href":"https:\/\/appointusonline.com\/help\/wp-json\/wp\/v2\/media?parent=497"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/appointusonline.com\/help\/wp-json\/wp\/v2\/ht_kb_category?post=497"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/appointusonline.com\/help\/wp-json\/wp\/v2\/ht_kb_tag?post=497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}